The ICA Federal Authority of Identity and Citizenship UAE is dedicated to providing its citizens, tourists, and residents wanting to visit the country best through the ICA smart services. This service is an online system used to register information about your departure and arrival when you apply for a Visa and ID in the UAE.
Since most of Abu Dhabi and Dubai’s residents are all expatriates staying in the country for business, it is necessary to have an easy government registration process.
Thanks to the UAE’s smart services ICA, the process of visiting the UAE becomes simple for visitors and tourists so they can keep their focus on other traveling arrangements like hotel bookings. Want to know more about the ICA smart services? You’re at the right place.
ICA Smart Services; What are They?
The ICA smart services in UAE serve as a centralized portal for foreign and UAE nationals, granting them access to different services like permit and visa inquiries, fee and fine payment, information updates, and others. The smart services of ICA are available 24/7 on the E-services and smart channels.
The system offers different services for different categories like those enlisted below.
1. Citizens
Individual citizens are given the option of applying for citizen-related services like Emirate ID, passport, family book services, and sponsored services.
2. Residents of the UAE
The individual residents can apply for ICA services like residency, visa, or Emirates ID for sponsors or themselves.
3. GCC Residents
The GCC residents can apply for the country entry-visa-related services and visa administration after it is issued.
4. GCC Citizens
GCC citizens are allowed to apply for sponsored-related along with Emirate ID services.
5. Visitors
The visitors to the country may apply for these services relating to country entry visas based on category. Moreover, visa management is also permitted once the visa is issued.
Using the ICA smart services, the entire process of UAE immigration and application becomes easy and quick, allowing you to get your visa quicker. This system can conveniently be accessed online using the mobile app or in person. The smart services of ICA conveniently bring everything in one central location, creating a complete system that can handle every task, including entry visas, passport services, the Emirates ID, and everything relating to your travel to the UAE. This service also allows you to check your passport and visa information easily from your phone or computer.
ICA Smart Services: The Benefits
With the ICA smart services, travelers and business owners get a range of benefits.
- Ease of checking applications online without needing to step out
- You can use any device that supports the internet, like a laptop, mobile, or tablet, to check the status of your application
- You have the freedom to check around five applications using one computer
- Whatever changes you need to make on your application can be made online
- In case of residence entry appointment cancellation, you are free to use the online platform to make your appointment for a second time
- Check the status application by logging in using the given Smart Number
- Explore online all the business visa and tourist services
- Online fund requests and appeals
- Emirates ID update online
ICA Smart Service Registration; Who may Register?
Entrepreneurs who enter and exit the UAE like Abu Dhabi and Dubai, are free to use this system. If your stay in the country exceeds three months, you are required to get yourself registered.
However, registration isn’t required if your stay in Dubai is below seven days. If you stay in the UAE for more than seven days, make sure to register on your arrival. Business owners, residents, representatives residing in Dubai, and employees may register for ICA smart services.
Registering for the Smart Services ICA
How to register for ICA smart services? For registering for ICA smart services, register at the airport with your nationality and smart number at the Smart Services counter. Alternatively, you can also call on 800 9090 for registration.
What do You need for Registration?
How to fill ICA smart services? For UAE citizenship and identity registration, you’ll need some documents. With the ICA smart services, you can easily get your visa issued after you hand in the required information before your UAE arrival.
The form of application must be filled with your personal information and history. The registration process is much like a visa application. You need your passport number, Emirates ID, Visa entry permit, and personal and work information to fill out the application form. For further ease, you can use the mobile app. Download this from the website and register with ease.
Fee for ICA Smart Services Registration
The registration fee is 150 AED which processes on your Dubai or Abu Dhabi arrival. You can choose to complete the payment at the ICA office or online.
Tracking Your ICA Smart Services Application
To track your ICA smart services application, there are specific ways you can follow.
1. Using Online Account
You can easily track your application if you log into your user account online. You are allowed to track around five visa applications. After a while of arriving in the UAE, an ICA tracking number will be sent to your email. You can use this to log in to track your application.
2. Contacting ICA’s Call Center
Another simple way is to contact the ICA on its number, 600522222, for tracking application. The service is available 24/7, so the operators are prepared to help you out.
3. Use the Mobile Application
Using your mobile app may be the most convenient way for this. Just log in using the ICA smart services mobile app whenever needed.
Using ICA Smart Services
To use the ICA smart services, visit ICA Smart Service’s official website. Here you can access all the services using the app on your device. The ICA smart services application can be downloaded from the Apple Store or Google Playstore.
ICA Smart Services Visa Status
ICA Smart Services Visa Validity Check requires you to have a computer with an active internet connection. You can check the status of your visa using the ICA Smart Services. Just enter your application number and reference number. These numbers are given to you by your visa service provider. Here you can get your queries answered about visa issuance, validity, status, type, and others. Alternatively, feel free to contact ICA smart service’s helpline at 600522222.
People having entry permits or residence visas for Abu Dhabi, Sharjah, Ras Al Khaimah, Ajman, and Umm Al Quwain are free to check the validity of their visa on ICA’s official website. Here are the steps you need to follow for the ICA smart services UAE visa status check.
- Go to the ICA smart services portal.
- Here choose the preferred language, either English or Arabic
- Next, go to “passport information.”
- Then choose your type of visa.
- Next, enter the expiry date and number of your passport.
- Choose nationality.
- Finally, click the “search tab.”
Considering that the information you gave was accurate, you will see the details of your visa, including its validity and expiry date.
Applying For Visa Extension
If you want a visa extension, you can do so at the airport’s ICA services counter. Alternatively, you can also call on the call center number. Even without an internet connection or credit card, you can apply for a UAE visa extension. If you’re entering through Dubai’s airport, your visa extension is possible at the customs department of Dubai.
Applying for Status Change
You are allowed to make up to 2 changes to your application. If you need further changes, you’ll need to pay the charges and fee.
If you are already registered for ICA Smart services, you can make application changes with the ICA online system. For setting up, create an online account or call the service center of ICA.
Applying for Exit Permit
You can place your request for an exit permit at the counter of Smart Services. Here you must show the passport, dependent’s visa, and residence card. With the extension of your exit permit, you will get a new card for entry.
Renewing Visa Using ICA Smart Services
If the expiry date of your visa is near, you can get it renewed online. The process requires you to log in with your details on the ICA smart services website. Here, follow the process of renewal. Add your visa, passport, and residence card, and give in the required details to get your visa renewed.
Canceling Visa with ICA Smart Services
If you wish to cancel a visa, just login into the ICA services online and follow all the steps for completing the process of visa cancellation.
Vaccine Certificate Registration with ICA Smart Services
Registration of vaccination certificates is a must for travelers who want to come to UAE. This registration is done on ICA Smart Services. Recently, the UAE announced that it will accept Covid vaccination certificates from foreign travelers.
- The fully vaccinated individuals within the Emirates are free to register whenever they want, just before the flight. Since the vaccination was within the UAE, there is no need to upload the official certificate of vaccination on the platform of ICA Smart Services.
- Tourists vaccinated in any of the other countries must confirm their registration 5 days before the flight. After the registration, you will receive a QR code on your email. The airport authorities may ask you to show this code.
- If you’re a tourist who isn’t yet vaccinated, you can come to the country unless you receive your vaccination. Once you are vaccinated, you are free to register whenever you want, just before your flight. Again, once you are registered, you will receive the QR code that you will show to the airport authorities when they ask for it.
Prepare Before Your Dubai Arrival
Because of the updated UAE regulations and rules for a residence visa, it’s best to use the ICA Smart Services. If you’re coming to the UAE as a tourist or for business purposes, the ICA services will be useful for you to start the temporary residency journey.
Before your UAE arrival, you need to set your ICA service center appointment. You can make your appointment online using your account. Online, go to “schedule appointment” and follow the steps. Decide your date and finalize your booking.
Alternatively, you can visit the website of ICA and go to “Contact Us” from here. If not, feel free to contact ICA on the helpline number. If you are calling from UAE, call on 800 9090, and if from outside, call +971 4 2277000.
Covid-19 Safe Travel Requirements
To enter Dubai or UAE, certain travel requirements must be fulfilled. This rule started in February 2022 because of the pandemic now; if you’re traveling to places like Ras Al Khaimah or Umm Al Quwain, or any other Emirate region, you’d need to consider a few things.
One of the things you need is a valid card of vaccination representing the person’s vaccination status. Moreover, a negative report of the PCR test is also required. This test must have been taken within 48 hours of the travel. Or if the person suffered from covid, the person’s valid medical certificate is required, showing that he/she recovered completely.
You can contact them offline or airline authorities for further guidance. More information is also available on the ICA Smart Services.
The Verdict
Above, we have covered everything you needed to know about UAE’s ICA Smart Services. These services work as a central platform where individuals can easily get information regarding visa inquiries, personal information, fee and fine payments, and much more. If you’re planning to come to the UAE as a tourist or for a business, try using the easier way around; the ICA smart services. If you need help, you can contact the ICA on social media, or visit the customer happiness centers in the UAE.